Returns & Exchanges

At The Goulet Pen Company, we want you to be completely satisfied with your purchase, which is why we offer a 60-day return window for all unworn and unwashed apparel. If your item doesn't fit or meet your expectations, our dedicated team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging with all tags attached, ensuring the merchandise is protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 3-5 business days.